Shipping

Shipping Policy

At Leather Goods, we are committed to delivering your order safely and efficiently. By placing an order through leathergoods-2.shop, you agree to the shipping terms outlined below.

Shipping Locations

We currently ship within Australia only. International shipping is not available.

Order Processing

All orders are processed after successful payment confirmation during normal business hours.

Orders placed before 2:00 PM Melbourne Time (AEST/AEDT), Monday through Friday, will begin processing on the same business day.

Orders placed after the cut-off time, on weekends, or on Australian public holidays will begin processing on the next business day.

Handling time: 1–2 business days.

Business days: Monday–Friday.

Business hours: 9:00 AM–5:00 PM Melbourne Time (AEST/AEDT).

Shipping Cost

Free Standard Shipping is provided on all orders within Australia.

There are no additional standard-shipping charges at checkout unless otherwise clearly stated before purchase.

Courier

Standard domestic orders are shipped through Australia Post.

Other suitable delivery partners may be used where necessary based on the destination, parcel requirements, or service availability.

Estimated Delivery Time

Handling time: 1–2 business days after successful payment confirmation.

Transit time: Usually 3–5 business days after dispatch.

Total estimated delivery time: 4–7 business days from order confirmation.

Delivery estimates are not guaranteed. Delivery may take longer because of the customer’s location, courier operations, severe weather, public holidays, peak shopping periods, or unexpected transportation delays.

Order Tracking

Once your order has been dispatched, you will receive a shipping-confirmation email containing tracking information where available.

Tracking updates may take some time to appear after the parcel has been collected or scanned by the courier.

Shipping Delays

Delays may occur because of:

Severe weather
Courier-service disruptions
Peak seasonal demand
Australian public holidays
Operational interruptions
Remote delivery locations
Incorrect or incomplete shipping details

If your order is significantly delayed, please contact our customer-support team with your order number.

Incorrect Shipping Address

Customers are responsible for entering complete and accurate shipping information during checkout.

Contact us immediately if you notice an error. We will try to update the address before processing begins, but changes cannot be guaranteed after an order has entered processing or been dispatched.

Leather Goods is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

Failed Delivery or Unclaimed Parcel

If delivery cannot be completed, the courier may leave collection instructions or return the parcel to the sender.

Customers may be responsible for additional shipping costs if an order must be resent because it was unclaimed or because incorrect delivery information was provided.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, contact us promptly with your order number and any available photographs or tracking information.

We will work with the shipping carrier to investigate the issue and help reach an appropriate resolution.

Split Shipments

Orders containing multiple products may occasionally be delivered in separate parcels. If this happens, separate tracking information may be provided for each shipment.